User Agreement
We take the processing and storage of our customers' personal data, as well as the data of visitors to the ARBER online store, very seriously. We use various technologies to collect and store information when you visit arber.ge.
This agreement outlines all the ways in which the owner of the personal data database collects, uses, discloses, and manages customer data.
Key Terms
Personal Data – any information about an individual that allows them to be identified directly or indirectly.
The purpose of collecting and processing personal data is:
Storage and maintenance of customer data in accordance with Article 8 of the Law of Georgia "On Personal Data Protection".
Ensuring the implementation of civil-legal relations.
Ensuring payment settlements for purchased goods in accordance with the Tax Code of Georgia, the Law of Georgia "On Accounting, Reporting, and Auditing", and the Law of Georgia "On the Payment System and Payment Services".
Personal Data Owner – a physical or legal entity authorized by law or with the consent of the data subject to process personal data. The owner determines the purpose, scope, and processing procedure of the data (hereinafter referred to as ARBER Seller).
Responsible Person – an employee appointed by the personal data owner who organizes the protection of personal data during its processing in accordance with the law.
Website – the company's website, located at arber.ge.
What Data We Collect
The processing of personal data is carried out using computerized and automated technologies that correspond to the purposes of data collection.
In some cases, certain categories of ARBER employees responsible for the website's operation and customer service may have access to personal data, including:
Administration
Sales Department
Marketing Department
Call Center
System Administrators
Legal Department
Additionally, third parties such as technical service providers and logistics companies responsible for product delivery may have access to data. These companies process data on behalf of ARBER.
You can request a list of third-party organizations that have access to your personal data.
Data Processing Location
Personal data processing takes place in ARBER's offices, as well as in other locations where parties involved in data processing are located.
Use of Personal Information
Your personal information may be used within ARBER to provide services.
Any use of your data is carried out in accordance with our Privacy Policy and Georgian legislation.
From time to time, we may send you marketing and promotional offers about our products and services. If you do not consent to receiving such messages, we will not send them.
ARBER does not sell, transfer, or disclose customers' personal data to third parties.
With your consent, we may occasionally send you advertising information about our partners' products and services that may interest you. However, your personal data will not be shared with these partners – all messages will be sent by ARBER on behalf of the partners.
ARBER reserves the right to use and disclose information about you in cases provided by Georgian law, including:
To protect the integrity of our services.
To safeguard the rights of the company and customers.
To assist law enforcement agencies in crime investigations and ensuring public safety.
If you have any questions regarding the processing of personal data, you can contact us using the contact details provided on arber.ge.
